Please check your parcel as soon as it arrives.
All personalized orders are printed/made to order so unfortunately cannot be returned unless they are faulty.
Faulty items
In the unlikely event that your order arrives faulty or damaged, then please contact us on 00962799404820 as soon as possible so we can do our upmost to resolve the matter as quickly and easily as possible.
Faulty / damaged items must be reported within 10 days of receipt.